Service and Experience Excellence (S&EE) offers guidance on providing excellent service to students and other constituents. Please reach out to S&EE to discuss how we can help you with establishing service level agreements, developing service-related training, service metrics development and monitoring, and conducting operational reviews to determine areas of opportunity to enhance service excellence within your unit. Connect with our team at: see@miami.edu.
'Canes Central, part of the S&EE office, assists students and parents in the areas of billing and payment, financial aid, registration and records, and 'Cane Cards to ensure a transformational and compassionate student service experience so that students feel valued and empowered to reach their full potential.
Learn More About 'Canes Central
